The Quality Built® program was founded in 1994 on a broad skill set of litigation experience that includes an impressive and varied list of projects. A background of more than 2,000 cases has encompassed investigations of hundreds of diverse building performance and product failure outcomes. The lessons learned from analyzing and repairing these projects have formed the basis of the Quality Built® knowledge database, which is used to evaluate builder quality and eliminate defects. A Systems Approach to Quality Quality Built® is a systems approach to quality, founded on the principles of Total Quality Management (TQM) models that have proven so successful in manufacturing and automotive industry, and geared specifically to the needs and challenges of homebuilders. Our analysis tools show you critical progress, step-by-step, month-by-month. By using our Knowledge Base checklist, Quality Built® consultants focus on a hierarchy of construction risk, based on job phasing, job complexity and past performance. Our software tracks each and every checkpoint to ensure accurate data on demand and confirms that questioned items are positively addressed. You can receive statistics on the most common deficiencies discovered, with easy-to-read reports that highlight the benefits of your efforts. By getting positive closure on all questioned items, your trade contractors or builder representative verifies compliance with the contract documents, which limits builder liability should a problem later arise. Quality Built® is innovative and requires a different mindset to maximize results. We have found through experience that inspection alone is not the answer, but coupled with unbiased and courteous training, significant quality improvements can be achieved. Embracing this quality program can be the most cost-saving, moneymaking, problem-solving measure you will ever employ. Quite simply, there is no other quality assurance or risk management system available to builders that has been formed from investigating thousands of building failures, litigation cases and experience in the forensic building-performance arena. Only Quality Built® gives you this incredible level of experience and focus to improve the important, high-risk components of home building. The Best Builder’s Bet for Increasing Profits, Managing Risk Are Quality Built® systems going to save you money? You bet. Our statistics show that Quality Built® training, inspection and data analysis provide a substantial return on investment to the builder, resulting in significant risk reduction, reduced material usage and waste, and significant improvements to morale and customer satisfaction. Since 1994, more than 500 builder projects covered by our Quality Built®; program have been completed, totaling over 90,000 units. Current risk calculations show that incorporating the Quality Built® system has saved builders and insurers more than $1 billion in risk, eliminating thousands of costly defects that plague builders and homeowners. Your investment in the QB system will yield homes that are safer, more durable, more energy-efficient and more profitable to your bottom line.
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