About
Quality Built

For more than 25 years, we've led the industry by serving the industry. Third-party construction quality assurance for the modern world.

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We Make QA Pay

Quality Built is the nationwide leader in third-party quality assurance and insights. Founded in 1994, we work with some of the most respected names in construction, insurance, and litigation. Only Quality Built combines a network of thousands of experienced, boots-on-the-ground inspectors and domain experts with the industry’s most robust technology solutions. 

Together, we collect, analyze, and communicate essential data from the job site through your entire organization — helping you work smarter, reduce risk, and increase efficiency.

Setting The Standard

Quality Built has more data on construction quality than any company in the world. It’s hard-earned.

Years ago, when insurance carriers refused to insure construction in California, we traveled to all the major financial centers in the United States, as well as those in London, Dublin and the Bahamas.

We met with insurance carriers and used this data to demonstrate that construction was not the blind risk they thought it was — provided construction companies implement proper quality control and inspection systems to assure quality. 

We rolled out our risk management program that has since become the standard for underwriting construction for over 30 insurance carriers. In fact, Quality Built created all of the compliance metrics that are used today by most insurance carriers.

Fuel for Growth

We partnered with Gallant Capital Partners, a Los Angeles private equity firm, to provide impactful financial resources and distinctive operational value to Quality Built.

Equipped with far-reaching relationships and broad operating expertise, Gallant helps us maximize what we do best for our clients and accelerate sustainable long-term growth.

Our Mission

To remain the visionary leader in Third-Party Quality Assurance Services in the most professional and efficient manner – utilizing cutting-edge technology, proprietary software, and employees who maintain the highest level of integrity and expertise.

Executive Team

John Gillett
Chief Executive Officer
As CEO of Quality Built, John brings nearly two decades of executive experience in the construction industry. With a background in energy inspection services, John has worked closely with teams from the EPA, DOE, RESNET, and USGBC, and pioneered comprehensive engineering, quality assurance, and risk management solutions for builders across the nation.

Frank Ferrentino
President
With a professional background as a Certified Building Contractor, RESNET Home Energy Rater, Florida Licensed Home Inspector, Florida Licensed Standard Inspector, and ICC Residential Building Inspector, Frank's technical work experience includes performing structural inspections to ascertain structural integrity and Florida Building Code and International Building Code compliance, reviewing submittals for code compliance, performing Property Conditions Assessments for Distressed Assets, providing Property Inspections for real estate transactions, developing windstorm mitigation programs, and providing energy performance tests for HERS ratings. He has first-hand knowledge of building science, having owned, and operated a residential building company, constructing over 50 custom homes. Frank is a graduate of Wingate University, with a Bachelor of Administration in Accounting, and resides in Deltona, FL with his wife and two daughters.

John Leonard
CFO
John has over 20 years of Chief Financial Officer experience. When John is not looking at financial statements, he can be found biking, scuba diving, or sailing. Living in St. Simmons Island affords him the opportunity to play in the water. No matter where he lives, John is a diehard Atlanta Falcons fan.

Brendan Ong
COO
Accomplished product manager and leader of multi-national engineering teams with over 15 years of experience in Product Management, Revenue Operations, and Project Management. Proven track record of bringing complex software products to market while ensuring top line growth and bottom-line profitability.

Renee Leonard
CHRO
Renee has worked in Human Resources Management for over 20 years and brings expertise in corporate compliance, talent management, employee engagement, performance management, organizational structure management, and strategic planning. She has led human resources teams for large corporations across a variety of business sectors. She is passionate about Human Resources and dedicated to creating a thriving employee culture with strong corporate values. Renee is a graduate with a bachelor’s degree in Business Management and a bachelor’s degree in HR Administration and resides in Fleming Island, FL. Renee enjoys spending time with her family, running races, diving with her oldest daughter, watching her youngest daughter in gymnastics, and traveling to see various lighthouses around the U.S.

BUILT ON LASTING VALUES

WE SUSTAIN AN ENVIRONMENT THAT ENABLES GREAT PEOPLE TO DO EXTRAORDINARY THINGS.

WE OPERATE WITH INTEGRITY AND CHARACTER AT ALL TIMES.

OUR EMPLOYEES ARE THE MOST VALUABLE ASSET BOTH TO US AND OUR CLIENTS.

WE VALUE INNOVATIVE THINKING AS A WAY OF LIFE.

WE CULTIVATE GREATNESS TO CREATE GROWTH.

80Specialists

INSPECTORS AND PROFESSIONALS NATIONWIDE

1M+Inspections

PERFORMED
SINCE 1994

2,000+Cases

OF EXPERT LITIGATION TESTIMONY PROVIDED

Coast-to-Coast Coverage

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